Frequently Asked Questions
Find quick answers to common questions about DataQI. Browse by topic or search for specific information.
Getting Started
General FAQ
New to DataQI? Start here for answers about:
- What DataQI is and how it works
- How to access the platform
- Basic concepts and terminology
- Getting help and support
Working with Assistants
Assistant Configuration FAQ
Learn how to customize your assistants:
- Configuring assistant settings and behavior
- Customizing tone and response style
- Advanced configuration options
- Troubleshooting configuration issues
File Assignment FAQ
Understand how to connect data to assistants:
- Assigning files and data sources to assistants
- Managing file permissions and access
- Troubleshooting file assignment issues
- Best practices for data organization
Assistant Types
Chat Assistant FAQ
Get help with conversational assistants:
- Setting up chat assistants
- Optimizing conversation quality
- Understanding response behavior
- Common chat assistant issues
Document Writer FAQ
Master automated document creation:
- Creating and customizing document templates
- Understanding document generation process
- Formatting and styling options
- Troubleshooting document creation
File Search FAQ
Improve your search capabilities:
- Setting up effective file search
- Understanding search results
- Optimizing search performance
- Search troubleshooting tips
Platform Management
Licensing FAQ
Understand your DataQI license:
- License types and limits
- Usage tracking and monitoring
- Upgrading or changing licenses
- Billing and subscription questions
Quick Help
Most Common Questions
How do I create my first assistant? Visit our Assistant Setup Guide for step-by-step instructions.
How do I connect my data to an assistant? Check the File Assignment FAQ for detailed guidance.
Why isn’t my assistant responding correctly? See the Assistant Configuration FAQ for troubleshooting tips.
How do I manage users and permissions? Administrators can find help in our User Management Guide.
Still Need Help?
Can’t find what you’re looking for? Here are additional resources:
- Contact Support - Get direct help from our team
- Platform Tips - Best practices and advanced techniques
- Release Notes - Latest features and updates
Browse by Topic
| Topic | FAQ Section | Key Areas |
|---|---|---|
| Getting Started | General FAQ | Platform basics, access, terminology |
| Assistant Setup | Configuration FAQ | Settings, customization, behavior |
| Data Connection | File Assignment FAQ | Files, permissions, data sources |
| Conversations | Chat Assistant FAQ | Chat setup, quality, troubleshooting |
| Document Creation | Document Writer FAQ | Templates, generation, formatting |
| Search Features | File Search FAQ | Search setup, results, optimization |
| Platform Limits | Licensing FAQ | Licenses, usage, billing |
💡 Tip: Use your browser’s search function (Ctrl+F or Cmd+F) to quickly find specific topics within any FAQ section.