Licensing Limits

DataQI enforces platform limits according to your license tier to ensure stable, predictable usage across the platform. These limits help maintain performance and provide clear boundaries for resource utilization.

Types of Limits

User Limits

• Maximum Users: Total number of users who can access the platform
• Enforcement: New sign-ins are blocked when the limit is reached
• Admin Alerts: Administrators receive notifications when approaching or reaching limits

Storage Limits

• Embedding Storage: Total data that can be uploaded and processed for training
• Enforcement: Uploading and data source syncing disabled when limit is reached
• Clear Messaging: Users receive clear error messages explaining the limitation

How Limits Work

User Limit Enforcement

When your maximum user count is reached:

• New Sign-ins Blocked: Additional users cannot access the platform
• Admin Notifications: Administrators receive immediate alerts
• Clear Messaging: Users see informative messages about the limitation
• Resolution Required: Administrators must either upgrade or remove inactive users

Storage Limit Enforcement

When your storage allocation is full:

• Upload Disabled: New file uploads are blocked
• Sync Disabled: Data source synchronization stops
• Clear Error Messages: Users receive specific guidance on next steps
• Graceful Handling: Existing functionality remains available

Monitoring Your Limits

Visual Indicators

• Green: Well within limits
• Amber: Approaching limits (warning stage)
• Red: At or near capacity (action required)

Insights Dashboard

• Real-time Monitoring: Track usage against your limits
• Trend Analysis: See how quickly you’re approaching limits
• Historical Data: Understand usage patterns over time

Managing Limits

When Approaching User Limits

1. Review Active Users: Identify inactive or unnecessary accounts
2. Remove Inactive Users: Clean up unused accounts
3. Consider Upgrading: Evaluate if you need more user licenses
4. Plan Ahead: Monitor usage trends to anticipate future needs

When Approaching Storage Limits

1. Review Data Sources: Identify large or unnecessary files
2. Clean Up Data: Remove outdated or redundant content
3. Optimize Storage: Use more efficient file formats where possible
4. Consider Upgrading: Evaluate if you need more storage capacity

Best Practices

Proactive Management

• Regular Monitoring: Check usage levels regularly
• Early Warning: Address issues before reaching limits
• User Education: Help users understand storage implications
• Data Hygiene: Maintain clean, relevant data sources

Planning for Growth

• Usage Trends: Monitor growth patterns in the Insights Dashboard
• Capacity Planning: Plan upgrades before reaching limits
• User Management: Implement user lifecycle management
• Data Strategy: Develop clear data retention policies

Getting Help

When Limits Are Reached

• Contact Support: Reach out for assistance with limit management
• Upgrade Options: Discuss upgrade options with your account manager
• Temporary Solutions: Explore temporary workarounds if available

Understanding Your License

• License Details: Review your specific license terms and limits
• Usage Reports: Request detailed usage reports from support
• Optimization Advice: Get recommendations for optimizing your usage

This licensing system ensures stable platform performance while providing clear guidance on resource utilization and upgrade paths.