Insights Dashboard
The Insights Dashboard provides administrators with comprehensive visibility into platform usage, assistant performance, and resource utilization. This powerful monitoring tool helps you track adoption, identify high-value assistants, and ensure optimal resource allocation across your organization.
What You Can Monitor
Usage Metrics
- Active Users: Number of users with platform access
- Assistant Runs: Total interactions across all assistants (chats and document generation)
- Storage Used: Data uploaded and processed for training assistants
Time Period Views
Toggle between different time periods to track trends:
- This Month: Current month’s activity
- Last Month: Previous month for comparison
- All Time: Complete historical view
Visual Indicators
Color-coded alerts help you quickly assess usage levels:
- Green: Well within limits
- Amber: Approaching limits
- Red: At or near capacity
Key Features
Most Used Assistants Table
Identify which assistants are providing the most value to your organization:
- See usage statistics for each assistant
- Understand which teams or use cases are most active
- Make data-driven decisions about resource allocation
Usage Trend Analysis
- Track growth in user adoption over time
- Monitor assistant interaction patterns
- Identify peak usage periods
Resource Management
- Monitor storage consumption across all data sources
- Track embedding usage and costs
- Plan for future capacity needs
Accessing the Dashboard
The Insights Dashboard is available to administrators through the main platform interface. Navigate to the dashboard to view real-time metrics and historical trends.
Use Cases
IT Administration
Resource Planning and Capacity Management
Scenario: IT administrators need to monitor platform usage to plan for future capacity needs and budget allocation.
How the Dashboard Helps:
- Track storage growth trends to predict future storage requirements
- Monitor user adoption rates to plan for license expansions
- Identify peak usage periods to optimize infrastructure resources
Key Metrics to Watch:
- Storage Used trends over time
- Active Users growth rate
- Assistant Runs during peak hours
Performance Optimization
Scenario: IT team wants to identify and resolve performance bottlenecks across the platform.
How the Dashboard Helps:
- Identify assistants with unusually high or low usage patterns
- Monitor overall platform activity to detect performance issues
- Track resource consumption patterns
Department Management
ROI Measurement and Justification
Scenario: Department heads need to demonstrate the value of their DataQI investment to senior leadership.
How the Dashboard Helps:
- Show concrete usage statistics and adoption rates
- Demonstrate which assistants are providing the most value
- Track growth in user engagement over time
Key Metrics to Watch:
- Total Assistant Runs (shows platform activity)
- Active Users growth
- Most Used Assistants (proves value delivery)
Team Productivity Analysis
Scenario: Managers want to understand how their teams are using AI assistants to improve productivity.
How the Dashboard Helps:
- Identify which assistants are most popular with their teams
- Track usage patterns to understand work habits
- Measure adoption rates across different user groups
Executive Leadership
Strategic Decision Making
Scenario: Executives need high-level insights to make strategic decisions about AI adoption and platform expansion.
How the Dashboard Helps:
- Get executive-level summary of platform usage
- Track overall adoption and engagement trends
- Identify opportunities for platform expansion
Budget Planning
Scenario: Finance teams need to understand platform usage to plan budgets and justify costs.
How the Dashboard Helps:
- Track resource consumption to predict future costs
- Monitor user growth to plan for license expansions
- Identify cost centers and value drivers
Platform Optimization
Feature Adoption Analysis
Scenario: Platform administrators want to understand which features and assistants are most valuable to users.
How the Dashboard Helps:
- Identify high-performing assistants and their characteristics
- Track adoption of new features and capabilities
- Understand user preferences and usage patterns
User Experience Improvement
Scenario: UX teams want to optimize the platform based on actual usage data.
How the Dashboard Helps:
- Identify which assistants users find most valuable
- Track usage patterns to understand user workflows
- Monitor engagement levels to identify areas for improvement
Compliance and Governance
Usage Auditing
Scenario: Compliance teams need to audit platform usage for regulatory or internal governance requirements.
How the Dashboard Helps:
- Provide comprehensive usage reports
- Track user activity and engagement
- Monitor resource consumption for compliance reporting
Cost Allocation
Scenario: Finance teams need to allocate platform costs across different departments or projects.
How the Dashboard Helps:
- Track usage by department or team
- Monitor resource consumption patterns
- Provide data for cost allocation models
Benefits
- Proactive Management: Identify potential issues before they impact users
- ROI Tracking: Measure the value and adoption of your AI investments
- Capacity Planning: Make informed decisions about resource allocation
- Performance Optimization: Identify and improve underperforming assistants
FAQ
General Usage
Q: Who can access the Insights Dashboard?
A: The Insights Dashboard is available to administrators and users with appropriate permissions. Standard users typically cannot access usage analytics.
Q: How often is the dashboard data updated?
A: The dashboard displays real-time data for current metrics and is updated continuously as users interact with the platform.
Q: Can I export data from the Insights Dashboard?
A: Currently, the dashboard provides visual analytics within the platform interface. Export functionality may be available in future updates.
Understanding Metrics
Q: What counts as an “Assistant Run”?
A: An Assistant Run includes any interaction with an assistant, including chat conversations, document generation requests, and file search queries.
Q: How is “Storage Used” calculated?
A: Storage Used includes all data uploaded to the platform, including files, documents, and processed content used for training assistants.
Q: What does “Active Users” represent?
A: Active Users shows the total number of users who have been granted access to the platform, regardless of their current activity level.
Usage Limits and Alerts
Q: How do I know if I’m approaching my limits?
A: The dashboard uses color-coded indicators (green, amber, red) to show when you’re approaching or at your usage limits. Amber indicates you’re close to limits, while red means you’re at or near capacity.
Q: What happens when I reach my user limit?
A: When your maximum user count is reached, new sign-ins will be blocked and administrators will receive alerts. You’ll need to either upgrade your plan or remove inactive users.
Q: What happens when I reach my storage limit?
A: When your storage allocation is full, uploading new data or syncing data sources will be disabled. Clear alerts and error messages will guide users on next steps.
Most Used Assistants
Q: How is the “Most Used Assistants” ranking determined?
A: Assistants are ranked by the total number of interactions (runs) they’ve received during the selected time period.
Q: Can I see usage data for individual assistants?
A: Yes, the Most Used Assistants table shows usage statistics for each assistant, helping you identify which ones are providing the most value.
Q: How can I use this data to improve my assistants?
A: Use the usage data to identify high-performing assistants and understand what makes them successful. Consider applying similar configurations to underperforming assistants.
Troubleshooting
Q: Why don’t I see any data in the dashboard?
A: If you’re not seeing data, ensure you have the appropriate permissions and that there has been activity on the platform. New deployments may take time to accumulate meaningful data.
Q: Can I customize what metrics are displayed?
A: Currently, the dashboard displays standard metrics. Customization options may be available in future updates.
Q: How far back does the historical data go?
A: Historical data availability depends on your platform deployment date and data retention policies. Contact your administrator for specific details about your data history.
This dashboard empowers administrators to make data-driven decisions about their DataQI deployment, ensuring optimal performance and user satisfaction.